Over the years, Top Translators has developed a detailed process for managing document translation. This process has worked successfully for hundreds of clients that have an ongoing need to communicate business-critical information. However, what really makes us different is our ability to develop customized strategies that help each client achieve short and long-term goals, maximize efficiencies and ensure a positive return on investment.

Creating customized translation strategies involves a thorough analysis of our client's current situation and an understanding of their short and long-term goals. We work with clients to manage existing documents in English and existing and future translations using translation memory tools, which help maximize efficiencies and ensure a positive return on investment. To the client, this means a seamless approach to managing document translation.

There are two key areas that make Top Translators stand out: our project management and our quality control. Our Project Managers are well-trained and experienced in managing client projects from beginning to end. Their work includes developing a project plan, and then implementing it using the necessary internal and external resources. The result is a project that's delivered on time, within budget, and in line with the client's specifications.

Our quality control process has been finely tuned over thousands of translation projects. The process begins with the proper selection of a translator and proofreader. These people must have industry and translation experience, and of course, be native speakers of the target language. We then use our internal quality control staff to review each project. We have developed a proprietary document which outlines grammar and spelling rules for each of a dozen common languages to assist us in spotting errors. In addition, our process is documented and consistent.

We firmly believe that quality control includes client input. We welcome feedback from your qualified internal reviewers to help us develop meaningful glossaries and guidelines to make sure that your documents meet the requirements of the end user. The result is a translation perfectly suited for the target audience.

What's involved?
Top Translators thorough needs analysis is a non-decision making, fact-finding interview conducted either face-to-face or over the phone. This analysis covers information such as work volume, language needs, target audience, required turnaround times, current strategy, technology in use, and, most important, goals and expectations.

What is done with the information gathered?
The data is analyzed and the Client Services Department brainstorms to provide a strategic solution to address the specific needs of the company or organization.

What happens next?
During a follow-up meeting, a proposal is presented describing both a customized strategy to manage document translation, coupled with recommended services.

How much does it cost?
There is no cost to do a needs analysis. And, many ideas will be presented to address short and long-term goals, maximize efficiencies and ensure a positive return on investment. The outcome in any case is a business-positive approach to help manage document translation.
The goal of the needs analysis is to understand all aspects of a given situation, and jointly develop plans to address and reach short and long-term goals.